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How to Order

With convenient online ordering tools, instant online access to all your account information, and personal assistance when you need it, ordering from Sargent Welch is as easy as 1-2-3!

For the quickest, most convenient ordering 24 hours a day, 7 days a week, visit us online. Just log in with your email address and password, or, if you are a first-time customer, create a new account. Don’t have your account number? Give us a call at 800-727-4368 and we’ll help you find it.

Once you’re logged in, you can also update your account information, save your payment information for easier checkout, and obtain your purchase order history for easy re-ordering. We’ll also notify you by email when new invoices are available to view.



Call us any time between the hours of 7:30am to 7:00 pm EST to place your order. Please have your item numbers, account number, and payment method ready.

You can also submit your purchase order via fax, mail, or email.
In addition to your PO#, please provide quantity, unit of measure, item number, and description.




Sargent Welch
5100 West Henrietta Road
PO Box 92912
Rochester, NY 14692-9012


Additional Ordering Information:

Live Materials

When ordering live materials, please specify a delivery date. We will ship to meet that date. Undated orders are shipped immediately during the school year. Living materials are shipped via Airborne Express® or UPS® 2-day air services from both of our locations.

Orders from Home Science Enthusiasts

We welcome home science enthusiasts and hobbyists. However, certain items (such as chemicals and/or hazardous materials) are restricted and can only be ordered by schools and education professionals. Please contact our customer service department if you are unsure about an item for personal use.

View all Ordering Terms and Conditions